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Tuesday, February 2, 2021

Automated Facial Recognition System of India and its Implications

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Vaishnavi Krishna Mohan
Vaishnavi Krishna Mohan
South Asia

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Vaishnavi Krishna Mohan

Article Title

Automated Facial Recognition System of India and its Implications

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Global Views 360

Publication Date

February 2, 2021

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CCTV in operation

CCTV in operation | Source: Rich Smith via Unsplash

On 28th of June 2019, the National Crime Records Bureau (NCRB) opened bids and invited Turnkey Solution providers to implement a centralized Automated Facial Recognition System, or AFRS, in India. As the name suggests, AFRS is a facial recognition system which was proposed by the Indian Ministry of Home Affairs, geared towards modernizing the police force and to identify and track criminals using Facial Recognition Technology, or FRT.

The aforementioned technology uses databases of photos collected from criminal records, CCTV cameras, newspapers and media, driver’s license and government identities to collect facial data of people. FRT then identifies the people and uses their biometrics to map facial features and geometry of the face. The software then creates a “facial signature” based on the information collected. A mathematical formula is associated with each facial signature and it is subsequently compared to a database of known faces.

This article explores the implications of implementing Automated Facial Recognition technology in India.

Facial recognition software has become widely popular in the past decade. Several countries have been trying to establish efficient Facial Recognition systems for tackling crime and assembling an efficient criminal tracking system. Although there are a few potential benefits of using the technology, those benefits seem to be insignificant when compared to the several concerns about privacy and safety of people that the technology poses.

Images of every person captured by CCTV cameras and other sources will be regarded as images of potential criminals and will be matched against the Crime and Criminal Tracking Networks and Systems database (CCTNS) by the FRT. This implies that all of us will be treated as potential criminals when we walk past a CCTV camera. As a consequence, the assumption of “innocent until proven guilty” will be turned on its head.

You wouldn’t be surprised to know that China has installed the largest centralized FRT system in the world. In China, data can be collected and analyzed from over 200 million CCTVs that the country owns. Additionally, there are 20 million specialized facial recognition cameras which continuously collect data for analysis. These systems are currently used by China to track and manipulate the behavior of ethnic Uyghur minorities in the camps set up in Xinjiang region. FRT was also used by China during democracy protests of Hong Kong to profile protestors to identify them. These steps raised concerns worldwide about putting an end to a person’s freedom of expression, right to privacy and basic dignity.

It is very likely that the same consequences will be faced by Indians if AFRS is established across the country.

There are several underlying concerns about implementing AFRS.

Firstly, this system has proven to be inefficient in several instances. In August 2018, Delhi police used a facial recognition system which was reported to have an accuracy rate of 2%. The FRT software used by the UK's Metropolitan Police returned more than a staggering 98% of false positives. Another instance was when American Civil Liberties Union (ACLU) used Amazon’s face recognition software known as “Rekognition” to compare the images of the legislative members of American Congress with a database of criminal mugshots. To Amazon’s embarrassment, the results included 28 incorrect matches.. Another significant evidence of inefficiency was the outcome of an experiment performed by McAfee.  Here is what they did. The researchers used an algorithm known as CycleGAN which is used for image translation. CycleGAN is a software expert at morphing photographs. One can use the software to change horses into zebras and paintings into photographs. McAfee used the software to misdirect the Facial recognition algorithm. The team used 1500 photos of two members and fed them into CycleGAN which morphed them into one another and kept feeding the resulting images into different facial recognition algorithms to check who it recognized. After generating hundreds of such images, CycleGAN eventually generated a fake image which looked like person ‘A’ to the naked eye but managed to trick the FRT into thinking that it was person ‘B’. Owing to the dissatisfactory results, researchers expressed their concern about the inefficiency of FRTs. In fact mere eye-makeup can fool the FRT into allowing a person on a no-flight list to board the flight. This trend of inefficiency in the technology was noticed worldwide.

Secondly, facial recognition systems use machine learning technology. It is concerning and uncomfortable to note that FRT has often reflected the biases deployed in the society. Consequently, leading to several facial mismatches. A study by MIT shows that FRT routinely misidentifies people of color, women and young people. While the error rate was 8.1% for men, it was 20.6% for women. The error for women of color was 34%. The error values in the “supervised study” in a laboratory setting for a sample population is itself simply unacceptable. In the abovementioned American Civil Liberties Union study, the false matches were disproportionately African American and people of color. In India, 55% of prisoners undertrial are either Dalits, Adivasis, or Muslims although the combined population of all three just amounts to 39% of the total population (2011 census). If AFRS is trained on these records, it would definitely deploy the same socially held prejudices against the minority communities. Therefore, displaying inaccurate matches. The tender issued by the Ministry of Home Affairs had no indication of eliminating these biases nor did it have any mention of human-verifiable results. Using a system embedded with societal bias to replace biased human judgement defeats claims of technological neutrality. Deploying FRT systems in law enforcement will be ineffective at best and disastrous at worst.

Thirdly, the concerns of invasion of privacy and mass surveillance hasn’t been addressed satisfactorily. Facial Recognition makes data protection almost impossible as publicly available information is collected but they are analyzed to a point of intimacy. India does not have a well established data protection law given that “Personal data Protection Bill” is yet to be enforced. Implementing AFRS in the absence of a safeguard is a potential threat to our personal data. Moreover, police and other law enforcement agencies will have a great degree of discretion over our data which can lead to a mission creep. To add on to the list of privacy concerns, the bidder of AFRS will be largely responsible for maintaining confidentiality and integrity of data which will be stored apart from the established ISO standard. Additionally, the tender has no preference to “Make in India'' and shows absolutely no objections to foreign bidders and even to those having their headquarters in China, the hub of data breach .The is no governing system or legal limitations and restrictions to the technology. There is no legal standard set to ensure proportional use and protection to those who non-consensually interact with the system. Furthermore, the tender does not mention the definition of a “criminal”. Is a person considered a criminal when a charge sheet is filed against them? Or is it when the person is arrested? Or is it an individual convicted by the Court? Or is it any person who is a suspect? Since the word “criminal” isn’t definitely defined in the tender, the law enforcement agencies will ultimately be able to track a larger number of people than required.

The notion that AFRS will lead to greater efficacy must be critically questioned. San Francisco imposed a total ban on police use of facial recognition in May, 2019. Police departments in London are pressurized to put a stop to the use of FRT after several instances of discrimination and inefficiency. It would do well to India to learn from the mistakes of other countries rather than committing the same.

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February 4, 2021 5:21 PM

The Toxicity in Video Games and Cyberpunk 2077

Cyberpunk 2077, the most awaited video game was released on consoles and PC on 10th of December, 2020. The game went under 10 years of build-up and had kept gamers waiting for over 8 years. Cyberpunk 2077 is inspired by a cult-favourite tabletop roleplaying game. The video game was designed by well-known Polish studio, CD Projekt Red. Cyberpunk was the studio’s first big console game since The Witcher 3: Wild hunt which was an extraordinarily triumphant game that won numerous awards after its launch in 2015.

The popular video game, when released, faced backlash from the gaming community and non-gamers for several reasons. To many observers and gamers, Cyberpunk 2077 even proved to be an absolute failure. Several gamers called out the game developers for the promotion of sexiest ideologies and transphobia. However, the reviews weren’t well received by the fans. Cyberpunk 2077 fans responded with unacceptable abuses, harrasing and hateful messages and even rape and death threats.

Keanu Reeves in Cyberpunk 2077

Cyberpunk 2077 released ample previews, trailers, motion pictures and marketing material. Aside from this, the appearence of popular Canadian actor, Keanu Reeves as a character in the game carved the expectations of gamers and promised a sexy and kinky world of futuristic and revolutionary action. CD Projekt Red, one of Europe’s most successful video game company announced Cyberpunk 2077 project in 2012 and released the first trailer in 2013

The game is set in an alternate timeline in the city of California. The streets in the game are owned by tyrannical corporations. Everyone in the game modifies their body with illegal technology. Much of the state in the video game setting is said to be suffering from the impacts of a major nuclear attack which happened years ago. Every player gets to be a cyber-enhanced human who has to fight against physical and psychological threats to their survival. The game character of Keanu Reeves comes in as your sidekick.

In 2018, the developers insisted and had assured the gamers that Cyberpunk 2077 would not include in game purchases. CD Projekt Red did not want to lock any content behind a paywall. The studio was also insistent that the game would come out only when it was completely “ready”. They announced that the release would take place in April 2020 but it was delayed multiple times due to the COVID-19 pandemic as well as other quality problems that the game was facing. When it was finally released in December 2020, gamers expected their experience of the game to be “worth the wait”. However, the video game wasn’t well revived by all. In spite of several months of work that went into making and developing the game, the game was launched with several technical issues. Players on both PC and consoles were having terrible experiences. As a result of multiple glitches and technical problems, the characters’ faces were obscured and the game would reset randomly. Some of the environments or areas of the game map was unappealing. The game even caused consoles to crash repeatedly and sometimes sacrificed players’ progress. One glitch led to characters’ breasts and penises being exposed. The characters’ genitals would poke out of their clothes. CD Projeckt Red offered refunds to players who were disappointed with the product. In fact, they updated a self-review discouraging gamers from playing the game on console until the game was fixed and improved.

Cyberpunk 2077 was roundly criticized by reviewers, game designers, industry insiders and other gamers across the gaming community. The wait and hype for the game had already created a fanbase which turned toxic by harassing reviewers who criticised the game.

There is another reason why the game wasn’t well received. Cyberpunk 2077 transphobia was apparent in the game contradicting the fact that the developers had claimed that the game was ahead of its time. The game has an incredibly detailed character creation menu. The players can control several aspects of their character’s appearance including the shapes and size of the genitals. The game even allows players to decline the option of including genitals to their characters. However, this isn’t the problem and is in fact appreciable. The idea of not determining gender by the character’s genitals in fact made many trans players happy. But this soon turned into disbelief and disappointment. The gamers realised that the game actually assigned the gender to the characters not based on their genitals but rather by the voice. Characters with higher-pitched voices were identified as females and characters with deep-voiced characters were assigned male pronouns. This purports the toxic idea that people’s gender can be determined by certain traits. A non-sexist video game would determine the gender of a player’s character based on an independent choice made by players themselves. This is uninfluenced by other physical traits or qualities.

Several reviewers called out Cyberpunk 2077 for promoting sexist ideologies. Unfortunately, toxic fans harassed the reviewers. “You just KNOW when you're going to get harassed. If the game with all the hype has anything wrong with it, and you're honest about that, or even just want to provide any context outside of ‘it's fun’, you're going to get harassed. It's a given.” These were precisely what Susan Arendt, a podcast host quoted. She even second guessed herself whether sharing her true opinions was worth the hateful, threatening and harassing messages that she received.

Controversial Tweet by Cyberpunk 2077 Twitter Handle

In the early days of arcade, gaming was a family activity. The popular male dominance and stereotype that only boys or men are good at video games were perpetuated in the past three decades. We observe this change due to sexualisation of video games. Today, most video games aren’t family friendly as they include explicit and sexual content. This, in fact, is a marketing tactic used by developers to target the male population. In 2018, a Cyberpunk 2077 fan who was awaiting the game at that point of time tweeted that the user wanted to see more from the “guys” at CDPR. In response to this tweet, CD Projekt Red tweeted, “Did you just assume their gender?!”. On the look of it, the tweet seems innocent but it is a joke at the expense of the trans community. After receiving backlash to the tweet, CDPR took it down and issued an apology staying sorry to “all those offended”. The apology seems like another targeted mockery and CDPR did no right by not taking responsibility for its actions.

Not only is Cyberpunk2077 transphobic and sexist, it is non user friendly as well. The game has several epilepsy triggers without any warnings about it. There are several instances and situations in the game where the effects and the graphics are brighter, louder and flashing. This is a general trigger for seizures. Liana Rupert, a player of Cyberpunk 2077 suffered a major seizure and at several moments felt that she was close to another one. After bringing this to the notice of CD Projekt Red, the company agreed to add trigger warnings wherever necessary.  

The gaming industry has definitely taken a few steps forward in terms of inclusivity of all genders but has also taken a few steps backward. While all genders are welcome, they still face harassment and judgement for simply existing in the community and need a lot more improvement.

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